For Customer Success compensation can vary a lot based on the scope of work/ value to the company. This generally is measured by the book of business you are responsible for and

Don’t try to avoid answering the question. For the hiring team this question is a key qualification for you to move forward in the interview process.

I’ve hired hundreds of Customer Success Managers in my leadership roles from start-ups to some of the world’s biggest companies. Only a handful of candidates did not try to negotiate their salary. That was a huge red-flag!

What was the difference between RSUs in one offer and Stock Options in another? Is 10k more options worth $10,000 less base pay? Be prepared to negotiate. Annual statistics tell us, just like cash compensation, with equity compensation women and minorities make a fraction of what others do. Understand the offer, and ask for what you are worth.